Procure
Approved requirement, quote, agreement, order, account owner, and entitlement record.
Overview / Deployment governance
Operating controlsMake ownership visible from purchase through retirement.
License governance works when entitlement records, approved deployment, user lifecycle, version policy, support ownership, and renewal decisions remain connected.
Deploy
Official source, approved package, pilot, version policy, assigned users, and validation.
Operate
Support path, assignment change, offboarding, review, renewal, and retirement.
Control ownership matrix
| Control | Typical accountable role |
|---|---|
| Commercial record and renewal date | Procurement or software asset owner |
| Technical requirement and acceptance | RDM service owner |
| Packaging and deployment | Endpoint engineering |
| User assignment and departure | Service owner with identity/HR process |
| Version and support readiness | Application operations |
Evidence, not bureaucracy
Keep the minimum record that proves the decision: what was approved, under which terms, for whom, when, by whom, through what source, and when it is reviewed.
- Never store activation secrets in open trackers
- Use official distribution sources
- Separate vendor account custody from ordinary use
- Reconcile assignments after role changes
- Review exceptions and contingency demand
Governance FAQ
Does this replace legal review?
No. Counsel and procurement interpret the applicable agreement. Greybridge organizes operational facts and questions.
Should the software asset team own deployment?
Not necessarily. Assign commercial, technical, deployment, identity, and support responsibilities explicitly, even when several teams participate.
Connect the entitlement record to the operating service.
Start with a one-page ownership matrix.